Welcome to Aqidah Healthcare Limited. We are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and booking system.
Information We Collect
- Personal Identification Information: Name, email address, phone number, and date of birth.
- Medical & Booking Information: Reason for visit, clinician preference, appointment history, and any preliminary health details provided during booking.
- Financial Information: If you choose to pay online, payment details are processed securely by our third-party payment gateways (including Bank/Card, bKash, and Nagad). Aqidah Healthcare does not store your full card or mobile banking PINs on our servers.
How We Use Your Information
- To schedule, manage, and facilitate your appointments with our clinicians.
- To send you booking confirmations, reminders, and notifications regarding any schedule changes.
- To process payments and refunds securely.
- To maintain accurate patient records for continuity of care.
Data Security and Sharing
We implement strict access controls and database security (including row-level security) to ensure your data is visible only to you, your assigned clinician, and authorized administrative staff. We do not sell your personal data to third parties. We may share necessary data with legal authorities only if required by the laws of Bangladesh.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data stored on our platform. To exercise these rights, please contact our support team.
